Lufthansa Airlines also has an office in Hong Kong to effectively serve its passengers. The office is here to provide a contact for travelers who need to look up assistance regarding booking of flights, ask any questions, or just to inquire about anything related to traveling with the airline. The employees here are friendly and know everything to ensure one gets only the best services based on the needs of every traveler. It could be about flight schedules or baggage policies; such an office is provided by Lufthansa.
Information About Lufthansa Airlines Hong Kong Office
Address: 118 Connaught Rd W, Sai Ying Pun, Hong Kong
Contact Number: +852 2868 2313
Email ID: customer.relations@lufthansa.com
Working Hours: 24 Hours
Lufthansa Airlines Airport Address & Map Location In Hong Kong
Airport Address | 1 Sky Plaza Rd, Chek Lap Kok, Hong Kong |
Airport Name | Hong Kong International Airport |
Airport Contact Number | +852 2181 8888 |
Details About How to Contact Lufthansa Airlines Head Office
Address | Lufthansa Aviation Centre 60546, Terminal 1 Abflughalle A Frankfurt, Germany |
Contact No | +98 21 83 388 |
Email ID | N/A |
Lufthansa Airlines Official Website | Click Here |
Lufthansa Airlines Check-In | Click Here |
Lufthansa Airlines Flight Status | Click Here |
Information About Lufthansa Airlines Baggage Services
Baggage Services Contact Numbers | +1 (516) 738-4422 |
Inquiries For baggage | Click Here |
Lufthansa Airlines Offers a Wide Selection of Aircraft and Planes
Total fleet: 268
Airbus A319-100 | Airbus A340-600 |
Airbus A320-200 | Airbus A350-900 |
Airbus A320neo | Airbus A380-800 |
Airbus A321-100 | Boeing 737-300 |
Airbus A321-200 | Boeing 737-300 |
Airbus A321neo | Boeing 747-400 |
Airbus A330-300 | Boeing 747-8I |
Airbus A340-300 | Boeing 777-9 |
All Office Pages: Lufthansa Airlines Offices
Service Lufthansa Airlines Hong Kong Office Offers To Their Passengers
Flight Booking | Check-in | Ticket Cancellation |
Airport Lounges | Visa Services | Baggage Allowance |
Airport Transfers | Meet and Greet | Duty-Free Allowance |
Immigration Services | Business Class | In-Flight Meals |
Missing Luggage | Airport Lounges | Flight/Visa Info |
Miles | Economy Class | Delayed Flights |
Airport Facilities | In-Flight Entertainment | Airport Wifi |
Valet Parking | Visa on Arrival | Flight Wifi |
Baggage Policies
Baggage policies do vary from one carrier to another. Most airlines have strict baggage policies in which the length of carry-on baggage they permit passengers to check without charge is specified. Normally, a weight limit for checked luggage varies with the class of travel. For instance, economy class ranges between 15 up to 20 kilograms, while business and first class are higher. Extra baggage charges are sometimes charged whenever the luggage becomes more than the set limits. However, it should be noted that extra baggage charges are mostly non-refundable and charged only when flights are canceled or rescheduled drastically.
Booking Process
Passengers booking a flight are mostly given an option to choose from among different fares to the ticket types that are refundable and non-refundable. Airlines will be required to allow passengers to cancel reservations without penalty from the time they book their travel unless it is seven days or more in advance of a flight departure. That would allow passengers greater assurances of locking in their plans with some flexibility. When tickets are booked at travel agencies and other independent booking sites, the 24-hour free cancellation may not be honored, and customers should check in with those agencies to understand their policies regarding cancellations and refunds.
Cancellation and Refund Policies
Their cancellation policies vary from one airline to another. For the most part, non-refundable tickets are not refundable unless the flight is canceled or significant schedule change occurs. Fully refundable tickets will give passengers a chance to get their money back penalty-free in case they do not want to travel. Usually, passengers can start asking for a refund by going through the airline’s website or using methods of customer service. The processing of a refund usually takes a few business days.
Seat Selection
Another benefit of airline travel is seat availability. In fact, most airlines permit passengers to reserve seats either when they book or afterward using their web management systems. Yet, this is a feature that most airlines charge an extra fee for, depending on the option for preferred seating like extra legroom or near the front of the plane. Some airlines may have policies so much different that is better to check with the airline beforehand about what you can and cannot do when making travel arrangements.
Conclusion
In conclusion, the Lufthansa Airlines Hong Kong office makes the traveling life of the passengers flexible. It ensures that the customers receive timely attention and information from the customer care commitment of its staff. This office thereby succeeds in softening the varied needs and concerns of many customers by making each journey easier and more enjoyable for them.
FAQ’s
If you need help or are having a query, contact Lufthansa Airlines on +1-888-839-0510 free of charge or e-mail at customer.relations@lufthansa.com.
Headquartered in Cologne in Germany, at Venloer Straße +1-888-839-0510 Köln, is the Lufthansa head office.
Yes, Lufthansa is a founding member of the Star Alliance and includes Hong Kong Airlines among its members. Its partnership allows for coordinated services and benefits for the passengers on both airlines.