Lufthansa Airlines Hong Kong Office

118 Connaught Rd W, Sai Ying Pun, Hong Kong

customer.relations@lufthansa.com

+852 2868 2313

9:00 am - 6:00 pm (daily)

Lufthansa Airlines also has an office in Hong Kong to effectively serve its passengers. The office is here to provide a contact for travelers who need to look up assistance regarding booking of flights, ask any questions, or just to inquire about anything related to traveling with the airline. The employees here are friendly and know everything to ensure one gets only the best services based on the needs of every traveler. It could be about flight schedules or baggage policies; such an office is provided by Lufthansa.

Information About Lufthansa Airlines Hong Kong Office

Address: 118 Connaught Rd W, Sai Ying Pun, Hong Kong

Contact Number: +852 2868 2313

Email ID: customer.relations@lufthansa.com

Working Hours: 24 Hours

Lufthansa Airlines Airport Address & Map Location In Hong Kong

Airport Address1 Sky Plaza Rd, Chek Lap Kok, Hong Kong
Airport NameHong Kong International Airport
Airport Contact Number+852 2181 8888

Details About How to Contact Lufthansa Airlines Head Office

AddressLufthansa Aviation Centre 60546, Terminal 1 Abflughalle A
Frankfurt, Germany
Contact No+98 21 83 388
Email IDN/A
Lufthansa Airlines Official WebsiteClick Here
Lufthansa Airlines Check-InClick Here
Lufthansa Airlines Flight StatusClick Here

Information About Lufthansa Airlines Baggage Services

Baggage Services Contact Numbers+1 (516) 738-4422
Inquiries For baggageClick Here

Lufthansa Airlines Offers a Wide Selection of Aircraft and Planes

Total fleet: 268

Airbus A319-100Airbus A340-600
Airbus A320-200Airbus A350-900
Airbus A320neoAirbus A380-800
Airbus A321-100Boeing 737-300
Airbus A321-200Boeing 737-300
Airbus A321neoBoeing 747-400
Airbus A330-300Boeing 747-8I
Airbus A340-300Boeing 777-9

All Office Pages: Lufthansa Airlines Offices

Service Lufthansa Airlines Hong Kong Office Offers To Their Passengers 

Flight BookingCheck-inTicket Cancellation
Airport LoungesVisa ServicesBaggage Allowance
Airport TransfersMeet and GreetDuty-Free Allowance
Immigration ServicesBusiness ClassIn-Flight Meals
Missing LuggageAirport LoungesFlight/Visa Info
MilesEconomy ClassDelayed Flights
Airport FacilitiesIn-Flight EntertainmentAirport Wifi
Valet ParkingVisa on ArrivalFlight Wifi

Baggage Policies

Baggage policies do vary from one carrier to another. Most airlines have strict baggage policies in which the length of carry-on baggage they permit passengers to check without charge is specified. Normally, a weight limit for checked luggage varies with the class of travel. For instance, economy class ranges between 15 up to 20 kilograms, while business and first class are higher. Extra baggage charges are sometimes charged whenever the luggage becomes more than the set limits. However, it should be noted that extra baggage charges are mostly non-refundable and charged only when flights are canceled or rescheduled drastically.

Booking Process

Passengers booking a flight are mostly given an option to choose from among different fares to the ticket types that are refundable and non-refundable. Airlines will be required to allow passengers to cancel reservations without penalty from the time they book their travel unless it is seven days or more in advance of a flight departure. That would allow passengers greater assurances of locking in their plans with some flexibility. When tickets are booked at travel agencies and other independent booking sites, the 24-hour free cancellation may not be honored, and customers should check in with those agencies to understand their policies regarding cancellations and refunds.

Cancellation and Refund Policies

Their cancellation policies vary from one airline to another. For the most part, non-refundable tickets are not refundable unless the flight is canceled or significant schedule change occurs. Fully refundable tickets will give passengers a chance to get their money back penalty-free in case they do not want to travel. Usually, passengers can start asking for a refund by going through the airline’s website or using methods of customer service. The processing of a refund usually takes a few business days.

Seat Selection

Another benefit of airline travel is seat availability. In fact, most airlines permit passengers to reserve seats either when they book or afterward using their web management systems. Yet, this is a feature that most airlines charge an extra fee for, depending on the option for preferred seating like extra legroom or near the front of the plane. Some airlines may have policies so much different that is better to check with the airline beforehand about what you can and cannot do when making travel arrangements.

Conclusion

In conclusion, the Lufthansa Airlines Hong Kong office makes the traveling life of the passengers flexible. It ensures that the customers receive timely attention and information from the customer care commitment of its staff. This office thereby succeeds in softening the varied needs and concerns of many customers by making each journey easier and more enjoyable for them.

FAQ’s

How can I contact Lufthansa Airlines?

If you need help or are having a query, contact Lufthansa Airlines on +1-888-839-0510 free of charge or e-mail at customer.relations@lufthansa.com.

Where is Lufthansa headquartered?

Headquartered in Cologne in Germany, at Venloer Straße +1-888-839-0510 Köln, is the Lufthansa head office.

Are Lufthansa airlines associated with Hong Kong Airlines?

Yes, Lufthansa is a founding member of the Star Alliance and includes Hong Kong Airlines among its members. Its partnership allows for coordinated services and benefits for the passengers on both airlines.

0 0 votes
Article Rating
Subscribe
Notify of
guest
0 Comments
Oldest
Newest Most Voted
Inline Feedbacks
View all comments