Cathay Pacific Colombo Airport Office in Sri Lanka

Bandaranaike International Airport, Colombo, Sri Lanka

N/A

94 (11) 2252157 / 8

24×7 Hours

Cathay Pacific is one of Hong Kong’s flag carriers and has greatly built its presence in Colombo Airport. One of the leading airlines in Sri Lanka, Cathay Pacific’s office in Colombo Airport forms an integral part in managing the operations, customer service, as well as marketing efforts. Cathay Pacific helps provide great travel experiences with its relentless push; it links Colombo Airport to over 190 destinations around the world through its enormous network and modern fleet.

Cathay Pacific Office Location In Colombo Airport

Address: Bandaranaike International Airport, Colombo, Sri Lanka

Contact Number: 94 (11) 2252157 / 8

Email: N/A

Working Hours: 24×7 Hours

Cathay Pacific Colombo Airport Airport Address & Map Location

Airport AddressBandaranaike International Airport, Colombo, Sri Lanka
Airport NameColombo Bandaranaike International Airport
Airport Contact Number94 (11) 2252157 / 8

Details of Cathay Pacific Head Office

Address: Cathay Pacific City, 8
Scenic Road, Hong Kong
International Airport, Lantau,
Hong Kong

Contact No: +800 2747 3333

Fax Number: +852 2747 3333

Email id: engcal@cathaypacific.com

Official website of Cathay Pacific : Click Here

Cathay Pacific Online Check-inClick Here

Flight Status, Check Here: Click Here

Information on Cathay Pacific Baggage Services

Phone numbers for Cathay Pacific Baggage Services: 1 (833) 933-2244

Baggage-related inquiries: Click Here

Lost and found luggageClick Here

Baggage 

The airlines have their respective baggage policies which vary with the class of travel as well as loyalty status. Economy passengers may be allowed one checked bag up to 23 kg, but business classes usually have higher limits. Carry-on baggage has size restrictions, usually, one piece fitting overhead or under the seat. Passengers should check their airline’s policies to avoid paying extra baggage charges. In many cases, exceeding the allowed carry-on and checked baggage will have one paying for overweight or oversized bags. Some airlines enable pre-purchase of additional baggage for a lower cost than doing so at the airport. Travelers should know about banned items to prevent having something confiscated at security checkpoints.

Types Of Plane/Aircraft Cathay Pacific Owns

Airbus A330-300Boeing 747-400BCF
Airbus A340-300Boeing 747-8 Freighter
Airbus A350-900Boeing 777-200
Airbus Airbus A350-1000Boeing 777-300
Boeing 747-400Boeing 777-300ER
Boeing 747-400ERFBoeing 777-9

Service Cathay Pacific Colombo Airport Office Offers To Their Passengers

Web/ Online Check-inAirport Counter Check-inSelf-Service Kiosk Check-in
Baggage AllowanceDuty-Free AllowanceIn-Flight Meals 
Booking Cancellation Rescheduling 
Airport TransferConcierge ServicesAnimal and Pet Assistance 
In-Flight EntertainmentAirport LoungesImmigiration services
Visa InformationMissing LuggageDelayed Flights

All Pages Of Cathay Pacific

Bookings

You can book a flight through the airline’s website, mobile app, or even travel agencies. Each may have different types of offers. It is best to book early if possible since it tends to secure better deals on fares as well as seating arrangements. Otherwise, it might become a stretch in late booking where not much is left, and you end up with only extra costs. It will need to obtain proper personal data and payment information about the passenger at the time of booking for it to have a smooth reservation. Most of the airlines provide flexibility in booking; they allow changes or cancellations at a cost. This helps to provide the traveler with some comfort in case their plans change at short notice. It has to ensure that all the details are correct before closing the deal.

Cancellation and Refund policy

Airline cancellation policies differ for different fare types, and not all tickets can be canceled with refunds. Any passenger must know these terms before he/she buys a ticket. A passenger canceling at the last possible time may have to pay extra over the cancellation fee as indicated by how close the cancellation is to the departure date. Refunds usually take a few days to weeks according to airline policy or the kind of payment method issued at time of booking. In other cases, travel insurance may cover cancellation fees or refund the amount if an unexpected situation arises; therefore, it is always wise to have them, and passengers are always advised to go through the fine print when purchasing tickets in case of any cancellation fee or refund so that they are not surprised by later costs or constraints.

Seat Selection

Seat selection is provided by most airlines, enabling customers to choose their seat at the time of booking or later through an airline’s website or mobile application. Typically, this fee for seat selection is additional to that of the original booking price. Seat selection would add even more value to traveling because passengers can capitalize on the seat location preferable to them, such as at the window, to enjoy the views passing by, or situated over the aisle for easy access. Seat selection becomes a significant issue, particularly with long-haul flights where comfort is of great concern. Most airlines offer upgrades from booking and even at check-in to travelers who wish to move from economy to business class to experience better service. 

Conclusion

The Cathay Pacific Colombo Airport Office in Sri Lanka is part of the regional strategy that reinforces connectivity, with an increase in customer engagement. Even while all its efforts are channeled towards service quality with best-in-class operational excellence, Cathay Pacific only continues to add to its brand presence in Colombo Airport for all travelers making it through between Colombo Airport.

FAQ’s

How can I contact Cathay Pacific Airlines? 

You can reach Cathay Pacific Airlines in Colombo Airport through the hotline number +1-888-839-0510. They also have a very extensive website where you might find more contact details and info.

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